The A34 and Scott Arms area

If the vehicle is close to the A34 Birmingham Road or Scott Arms, include the side road or premises entrance as well as the landmark. Different approaches can place a driver on the wrong side of a busy junction. A safe location pin and a short written description help explain the collection point.

Residential and commercial access

For a drive or shared parking area, say whether the vehicle is facing in or out and how much space remains around it. For a business, identify the gate and release contact. If a van is involved, include its roof height, wheelbase and whether it is carrying goods or tools.

Match transport to the vehicle condition

Confirm run-and-drive status and any wheel damage. If it does not drive, describe neutral, steering and handbrake release. Your preferred destination and the receiving arrangements are needed for a recovery quote; if the request is for battery assistance instead, describe the starting symptoms so that service can be assessed.

THE DETAILS THAT HELP

Your questions, answered.

Do you need the postcode even if I say Great Barr?

Yes. Add the full address or location pin where possible, because Great Barr covers more than one road and collection approach.

Can you recover a vehicle near a motorway junction?

Explain whether it is on the motorway, a slip road or a local street. Use the road number and direction rather than only naming the nearest junction.